FAQ
Frequently Asked Questions (FAQ)
How does delivery work?
We offer convenient plant delivery within Central Texas. Delivery days and zones are shown at checkout. After you place your order, you’ll receive a confirmation email with your delivery details.
We offer convenient plant delivery within Central Texas. Delivery days and zones are shown at checkout. After you place your order, you’ll receive a confirmation email with your delivery details.
Can I pick up my order?
Yes! You can pick up your plants at our main location year-round, or at select farmers markets during the spring and fall seasons. When checking out, simply choose your preferred pickup option.
Yes! You can pick up your plants at our main location year-round, or at select farmers markets during the spring and fall seasons. When checking out, simply choose your preferred pickup option.
Do you offer shipping outside Central Texas?
Currently, we only offer delivery and local pickup. We’re working on adding shipping options in the future—stay tuned for updates!
Currently, we only offer delivery and local pickup. We’re working on adding shipping options in the future—stay tuned for updates!
How do subscriptions work?
Our subscription boxes bring fresh plants to your door or make them available for pickup on your schedule. Choose your box type (veggies, herbs, houseplants, or mixed), select a monthly, quarterly, or yearly plan, and customize your preferences. We’ll take care of the rest!
Our subscription boxes bring fresh plants to your door or make them available for pickup on your schedule. Choose your box type (veggies, herbs, houseplants, or mixed), select a monthly, quarterly, or yearly plan, and customize your preferences. We’ll take care of the rest!
Can I customize my subscription box?
Yes! When you sign up, you can let us know your plant preferences. We curate each box based on your selections and what’s in season.
Yes! When you sign up, you can let us know your plant preferences. We curate each box based on your selections and what’s in season.
What if my plant arrives damaged?
If your plant arrives damaged, please contact us within 48 hours of delivery or pickup with a photo. We’ll offer a replacement or an alternative plant to make it right.
If your plant arrives damaged, please contact us within 48 hours of delivery or pickup with a photo. We’ll offer a replacement or an alternative plant to make it right.
Do you accept returns?
Due to the perishable nature of our products, we do not accept returns. If there’s an issue with your order, reach out within 48 hours and we’ll work to resolve it.
Due to the perishable nature of our products, we do not accept returns. If there’s an issue with your order, reach out within 48 hours and we’ll work to resolve it.
What makes ATX Growers different?
We focus on unique plant varieties not found at big box stores, grown locally with care. Most of our plants are started and nurtured by our team right here in Central Texas.
We focus on unique plant varieties not found at big box stores, grown locally with care. Most of our plants are started and nurtured by our team right here in Central Texas.
How do I care for my new plants?
Each plant comes with simple care instructions. You can also visit our Growing Guides page for tips, planting calendars, and more resources tailored to Central Texas.
Each plant comes with simple care instructions. You can also visit our Growing Guides page for tips, planting calendars, and more resources tailored to Central Texas.
How can I contact you?
If you have any questions, you can message us on Facebook or Instagram or thru our chat. We respond within 24 hours.
If you have any questions, you can message us on Facebook or Instagram or thru our chat. We respond within 24 hours.